
To most people, a mobile phone is like a third arm. The
attachment we have to our phones is a large one, with most people
constantly checking their texts, missed calls or voicemail, and a
huge percentage of owners never leave home without it. The
thought of somebody else having their grubby little mitts on your
precious new gadget can be ghastly, but what do you do when it
happens? Plus, more importantly, how do you prevent phone theft in
the first place?
The easiest way to handle your phone being stolen is to prepare
beforehand. Here are a few ways that you can optimise your mobile
to ensure that it's completely protected in the unfortunate event
of a theft…
Take down some notes
Whenever you buy a new phone, or if you haven't already done so,
you should make a note of what the phone's serial number or IMEI
number is, as well as what manufacturer and model the device is. An
increasing number of mobiles nowadays use the IMEI number system,
which can be found by typing *#06# (star hash 0 6
hash) into your phone. The device will automatically display a
15-digit code which is unique to your handset.
Older phones may not have this system enabled, which means that
owners would have to consult the packaging and paperwork that came
with their phone. If this is not available, most phones have their
unique serial number printed behind the battery compartment.
Remember to only take your phone apart if you are absolutely sure
that you know what you're doing. Also, be aware that with some
manufacturers, your warranty will be voided by fiddling around with
the handset.
Use passwords whenever possible
Most mobiles use some kind of password protection system for the
handset, allowing you to configure a certain PIN code to ensure
that nobody other than you can access it. Usually you can choose to
protect your SMS inbox, voicemail or contacts, plus you could lock
access to the phone. Most handsets usually allow a four-digit PIN,
though it's possible, on some models, to use a completely
personalised combination of letters, numbers and symbols.
Having all of these passwords set might take you a few seconds
longer to get access to your latest texts, but it'll be worth it to
prevent a thief from getting access to your personal items.
Back up all of your stuff
If your phone goes missing, it can be crushing to realise that
you won't be able to get all of those holiday photos, custom
ringtones or game saves back. Most modern phones allow the use of
external memory cards which can allow you to store huge amounts of
data, such as photos or music. Some phones come bundled with memory
units as well as an adapter for your computer. It's worth buying
one of these adapters, if you don't have one already, as it'll
allow you to connect your memory card via your computer's USB
ports. You can then copy all of the items from the memory unit onto
your hard drive for whenever you may need them.
iPhone users don't have the ability to use external memory
cards, however, data from apps, photos and videos can all be synced
to your computer via the iTunes program. Windows users also have
the ability to view their handset's stored photos by connecting the
device to their PC, browsing to My Computer,
double-clicking the iPhone's icon in the system devices window and
browsing through the folders. All of the videos and photos
currently found on the phone can be found in this location which
makes backing them up really easy.
Don't be flashy
Though you may be excited about your brand new phone, be careful
not to rub it in the wrong people's faces. Running down the street
screaming about your shiny new iPhone 4S may make you seem cooler
than the average shopper, but it also makes you a prime target for
nearby phone thieves. You wouldn't brag in public about how much of
your birthday money you've got on you, so why do it with your
phone? Keep your mobile tucked away in your pocket when in busy
areas and don't walk down the street fixated on a text you're
sending at the same time. Not only are you in danger of walking
into objects/people/the road, but you're pretty much giving phone
thieves an opportunity on a plate. All it takes is one sneaky grab
in a crowd and you're a few bob out of pocket.
Keep an emergency mobile for certain occasions
When you go abroad, to a festival or even on a night out, it's
always wise to take an older, cheaper handset instead. Holiday
tourists are often easy targets for experienced local phone
pinchers and festival camping grounds are a hotspot for thieving of
all kinds so it's best to keep all gadgets at home. The common rule
is if you can't afford to replace it, don't take
it.
Find My Phone apps
Recently, applications for smartphones have been made which
allow the user to track their phone from a remote location, using
the device's built-in GPS system. There are various apps for
Android users and Apple's Find My Phone system, which comes
pre-installed on newer models, allows you to track your device's
location, lock the phone or wipe its contents using Apple's iCloud
technology.
Reporting a stolen phone
If you've been a victim of phone crime, there are three steps
you need to take:
1) Remember those notes you took before? This
is where they come in handy. Dig 'em out and make sure you have
them ready before making any calls or reports.
2) Contact your mobile phone provider. As soon
as you suspect that your phone's been nicked, let whichever network
you're signed up with know, and they'll take all of the steps to
ensure that your phone is reported stolen, blocked from usage and
replaced (if your insurance scheme/contract covers it).
3) Report the theft to the police. Some
insurance policies or contract terms and conditions state that you
must show evidence of the phone theft by presenting a fully filled
out police report. However, this doesn't mean to go ringing 999
because, let's be honest, losing your mobile isn't
a major emergency. Though it may not guarantee you'll ever see your
beloved mobile again, notifying the local police service of the
theft can prepare them for future incidents, especially if it turns
out that there have been a number of thefts in the area.
Network provider contact details
3 - 08707 330 333
O2 - 08705 214 000
Orange - 07973 100 150
T-Mobile - 0845 412 5000
Tesco - 0845 301 4455
Virgin - 0845 6000 789
Vodafone - 08700 700191